Minh An Coffee has extensive experience import and export premium coffee to the thriving market in the Philippines. Over the years, we have fine-tuned our process to meet the unique needs of Filipino coffee businesses, from small cafés to large distributors. Our goal is to provide high-quality coffee while optimizing costs and ensuring a seamless ordering experience.
We understand that each business has different needs, so we’ve designed a flexible and customizable ordering process. Whether you’re looking for green coffee beans, roasted coffee, instant coffee, drip bags, or capsules, we work with you to select the right products. Additionally, we offer tailored packaging solutions—from retail-ready packs for coffee shops to bulk options for larger distributors.
Our process is built for efficiency, helping you save on costs without compromising on quality. We prioritize freshness, ensuring that each batch is roasted and shipped with care. We also offer customizable roasting profiles and delivery schedules to match your specific requirements.
Minh An Coffee is committed to building long-term relationships with our customers by offering flexible solutions, excellent coffee, and reliable service. Partner with us today to bring premium Vietnamese coffee to your business in the Philippines.
1, Request and consultation
Customers can start by sending a request via our website or via email. Our sales team will provide information on coffee types, prices and shipping options.
2, Product selection
Customers review the available coffee options, including type, grade and packaging. They can request samples to ensure quality if needed.
3, Quotation
Once the customer has selected the desired coffee, we will provide a detailed quotation, including the total cost (product price, shipping costs and any other fees).
4, Confirmation of Order
Once the customer agrees to the quotation, the customer will need to confirm their order by signing the purchase contract and sending it back to us, along with any deposit required if applicable.
5, Payment Processing
Customers can pay in Philippine currency using our designated payment methods. We will provide clear payment instructions to facilitate this process.
6, Order Production
Once payment is confirmed, we will begin the production process. This includes sourcing the coffee, roasting, packaging and preparing for export.
7, Documentation
We will prepare all the necessary documents for import into the Philippines, including free import license, bill of lading, and certificate of origin.
8, Shipping Arrangement
After production, we will arrange shipping based on the agreed timeline. Customers will receive tracking information for their shipment.
9, Delivery
After customs clearance, the coffee will be delivered to the ordered address in the Philippines.
10, After-sales Support
After delivery, customers can contact our after-sales support team for assistance. We will always respond within 24 working hours to resolve any concerns or questions, ensuring customer satisfaction.
11, Feedback and Follow-up
We encourage customers to provide feedback on their experience. Our team can follow up to ensure they are satisfied with the products and services provided.
The purchasing process outlined above is the result of Minh An Coffee’s extensive commercial experience in the Philippine market. Over the years, we’ve gained valuable insights into the unique challenges and opportunities within the coffee import and export industry. We understand that the logistics and complexities of international coffee trade can often be a concern for many buyers and sellers in different markets.
With this in mind, Minh An Coffee has refined and streamlined the process to ensure it is efficient, transparent, and cost-effective. We believe that this optimized process will simplify the entire trading experience, making it easier for our partners to access high-quality coffee while minimizing hassle and delays. Don’t hesitate to contact us for more details advices.
